Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Shannon McCarthy

Shannon McCarthy

January 20, 2026

5  out of  5
rating by Shannon McCarthy
"I call Michelle at Phil Morman’s office in Lemont Illinois. Had several questions and needed a couple of documents from my policy. She waisted no time and helped me and walked through my situation! She is truly a rock star! Just wanted to say thank you!"
We responded:
"Thanks so much for the fantastic rating, Shannon! We are so glad you had a positive experience with us here on State Farm Agent Phil Mormann’s Team. If there is anything we can do for you in the future, just give us a shout! "
Profile photo of abby cooper

abby cooper

January 19, 2026

5  out of  5
rating by abby cooper
"dealing with anything insurance wise is always super dreadful, but michelle was wonderful and made the process extremely easy with changing my coverage. She is easily one of the nicest insurance agents i’ve talked to since switching over from progressive. Thank you michelle!!"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Phil Mormann’s Team here in Lemont . "
Profile photo of Jeanne Lombardo

Jeanne Lombardo

January 8, 2026

5  out of  5
rating by Jeanne Lombardo
"Phil's office staff, specifically Michelle Zalga, excels at customer service. Michelle responds quickly to my emails/calls. She always provides helpful professional advice. I highly recommend this State Farm Agency."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with Michelle! We agree, she is awesome! If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Marius Polikaitis

Marius Polikaitis

January 7, 2026

5  out of  5
rating by Marius Polikaitis
"Kelsey and the team at State Farm have been an absolute pleasure to work with during my transition from another carrier. My costs were cut in half, their response times are excellent, and you feel like you have a partner with Kelsey. Highly recommend Kelsey to anyone interested or in need of excellent support and coverage."
Profile photo of Jalal Hamad

Jalal Hamad

December 9, 2025

5  out of  5
rating by Jalal Hamad
"Michelle at Phil Mormann State Farm was absolutely phenomenal to work with during our out-of-state move. She was proactive from the very beginning and made sure every single detail was buttoned up across our home, auto, and other policies. Her communication was clear, her follow-through was exceptional, and she made what could have been a very stressful transition feel smooth and manageable. This is the kind of customer service everyone hopes for but rarely finds. Michelle truly had our best interests at heart every step of the way, and we are incredibly grateful for her support. We would highly recommend her and the entire Phil Mormann State Farm team."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Nancy Krull

Nancy Krull

December 8, 2025

5  out of  5
rating by Nancy Krull
"I never hesitate to contact Phil’s office. The ladies working there are considerate, conscientious and go out of their way to make sure your questions are answered and understood."
We responded:
"Nancy- We’re honored by your positive feedback! We look forward to continuing to provide you with great service! Thank you for your review. "
Profile photo of scott giles

scott giles

December 3, 2025

5  out of  5
rating by scott giles
"Phil, Kelsey and the ladies in the office are absolutely phenomenal. Been with Phil and his team for a while and plan on staying that way. They treat you like family and they always go above and beyond for me. I've sent people his way and they couldn't be happier. Keep up the great work!"
We responded:
"Scott- We appreciate your many years of loyalty to Phil Mormann, State Farm! Thank you for your 5-star review, we are grateful to have you as a customer!"
Profile photo of sheila J

sheila J

November 19, 2025

5  out of  5
rating by sheila J
"My family has all been with Phil Mormann's office for years. Michelle at Phil's office is awesome. She is always so kind and helpful and explains everything so that you understand completely. She also responds right away when you have any questions or concerns. She is truly the best!!!"
Profile photo of Sam

Sam

October 31, 2025

5  out of  5
rating by Sam
"Highly recommend Phil and his staff! Great customer service."
Profile photo of Tom Mroz

Tom Mroz

October 28, 2025

5  out of  5
rating by Tom Mroz
"Kelsey and Phil are great! Knowledgeable, about their insurance products and probably more important, they understand and are super helpful if u have to make a claim!"
We responded:
"Hi Tom! Thank you so much for sharing your experience with us! We are grateful for your kind words and appreciate your business and the 5 star google review!"
Profile photo of Alex S

Alex S

October 24, 2025

5  out of  5
rating by Alex S
"Kelsey Wall at State Farm (Phil Mormann, Lemont office) is very knowledgeable, pleasant and helpful! She responds to questions and concerns in a timely manner. Thanks Kelsey!"
We responded:
"Thank you for taking the time to share your positive thoughts! We’re so happy to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Anne Forzley

Anne Forzley

October 21, 2025

5  out of  5
rating by Anne Forzley
"Phil and Michelle are the absolute best! I have worked with them through buying a home, auto insurance, marriage, and so many other life stages! They are quick to respond, knowledgeable, and helped work with me through each phase with confidence and professionalism. I can’t speak highly enough of this team! They have made my experience so positive and I highly recommend them to anyone looking for any type of insurance coverage!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of julia lopez

julia lopez

June 11, 2025

5  out of  5
rating by julia lopez
"I had the pleasure of working with Kelsey to set up a policy for our small business as first-timers. She was incredibly helpful throughout the entire process, answered all our questions, and kept us well-informed every step of the way. I truly appreciated her help."
We responded:
"Thank you so much for your positive words. We’re honored by your supportive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for you, please just let us know!"
Profile photo of Eddie Chavez

Eddie Chavez

May 16, 2025

5  out of  5
rating by Eddie Chavez
"I’ve been with Phil since the mid 90s. He and his staff provide outstanding customer service and are always available to lend advice if needed. Michelle and Patti are very courteous and professional and exceed expectations when it comes to my accounts."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of jennifer gendeman

jennifer gendeman

May 16, 2025

5  out of  5
rating by jennifer gendeman
"Thumbs up!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Remigijus R

Remigijus R

May 7, 2025

5  out of  5
rating by Remigijus R
"Just great service Tanks"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Nick Senese

Nick Senese

May 1, 2025

5  out of  5
rating by Nick Senese
"Excellent customer service. Kelsey made the entire process, from quoting to policy implementation, a seamless one."
We responded:
"Thank you so much for taking the time to share your thoughts! We’re so happy to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of BallOutSlick

BallOutSlick

May 1, 2025

5  out of  5
rating by BallOutSlick
"Michelle Zalga From Phil Mormann State Farm is a great agent she got me my quotes and info fast and great deal thank you Michelle for great service ✅ Patrick K"
We responded:
"Thank you for your review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Mszczech

Mszczech

April 9, 2025

5  out of  5
rating by Mszczech
"Cant say enough good things about the office staff, they have been great since I switched over.. I had to.deal with my homeowners ins through my mortgage company. One call to Phil Mormanns office, and it was taken care of. They were so great in taking care of the situation, i wish I could say the same about the customer service at my mortgage company. Michelle got right on the case and resolved everything, so thank you guys!"
We responded:
"Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we’re glad to hear that we succeeded. Thanks again! "
Profile photo of ANDY LIKER

ANDY LIKER

January 30, 2025

4  out of  5
rating by ANDY LIKER
"Michelle is a very caring and helpful professional person. She’s quick to help and answer all questions. Great asset to the company….."
We responded:
"Your feedback is valued, and we appreciate the 4 stars! We’re so glad you had a good experience with us. Thank you for choosing State Farm for your insurance needs."
Profile photo of Jacob Carley

Jacob Carley

January 15, 2025

5  out of  5
rating by Jacob Carley
"Kelsey is the best!! She has replied to all of my questions and concerns super fast and always very patient and nice. It has been super convenient and easy to set everything up for insurance. The quick replies, amazing customer service, and how easy to set everything up on my end is why I give 5-stars!!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Nick Andretich

Nick Andretich

November 27, 2024

5  out of  5
rating by Nick Andretich
"Melissa at the office is extremely knowledgeable and provides top notch customer service. As a long time costumer, I can say Phil’s’ entire office is amazing to work with and would highly recommend them to anyone looking for an agent and TRUSTED partner."
Profile photo of Nancy Michael

Nancy Michael

June 18, 2024

5  out of  5
rating by Nancy Michael
"Phil and his team have been my insurance agents since 1999 for a reason - They are great! All questions answered promptly. The pricing is excellent. Really, the customer service is top notch"
Profile photo of Joan Malak

Joan Malak

May 30, 2024

5  out of  5
rating by Joan Malak
"Phil is always there to solve any issues I may have. He and his office staff are always efficient with getting back to me. He is a great State Farm Insurance Agent to have."
Profile photo of Frank DeSantis

Frank DeSantis

December 14, 2023

1  out of  5
rating by Frank DeSantis
"Phil spends more time talking than listening. After buying a new car, Phil canceled the wrong car's insurance. After a few months, IL suspended my license plates. His blunder got me pulled over and ticketed. I then had to spend hours at the DMV and $100 to get my plates reinstated. He needs to get his head out of his rear. I switched agents."